The commissions of the 2nd Taxing District of the City of Norwalk have approved a Customer Solar Photovoltaic Energy Rider. Please click here to read the details:

While the Mayor has declared that The Water Emergency has ended, South Norwalk Electric & Water is requesting that all customers continue voluntary conservation. Water is essential to our everyday lives and our supplies are not unlimited. Please use water wisely and do your part in reducing water use both inside and outside your home. With each of us following the suggested tips in the following link and permanently changing our water-use habits, we can save thousands of gallons of water and help to avoid future droughts.

Aunque el alcalde ha declarado que la emergencia de agua ha terminado, South Norwalk Electric & Water está pidiendo que todos sus clientes sigan conservando agua voluntariamente. El agua es esencial para nuestra vida cotidiana y nuestros suministros no son ilimitados. Por favor, use agua sabiamente y ponga de su parte para reducir su uso tanto dentro como fuera de casa. Con cada uno de nosotros siguiendo los consejos sugeridos en el siguiente enlace y cambiar permanentemente nuestros hábitos de uso de agua, podemos ahorrar miles de galones de agua y ayudar a evitar sequías futuras.

Water conservation tips can be found here.

South Norwalk Electric and Water announces the launch of our new customer web portal, SNEW Link.


SNEW Link is an online tool available to all of SNEW’s electric and water customers.  This tool will allow customers to manage their accounts online. 

Available functions are:

  • Make online payments via credit card or e-check

  • View transaction history on account

  • View usage history

  • Use SNEW’s Customer Connect system and it’s tools to fully understand your energy usage and develop ways to conserve water and electricity and save money

  • Customers can also make a quick one time online payment without registering or logging into SNEW Link.

  • Provide SNEW with Feedback with our Report a Problem tool.

To start using the web portal, click on the "My Account and On-Line Payments" button above.

Click here for Previous Reports, Notices, Alerts and Warnings

Welcome to the South Norwalk Electric and Water Website!

The Second Taxing District owns and independently operates South Norwalk Electric and Water (SNEW), a water and electric utility. The utility serves some 9,000 customers with water throughout sections of South Norwalk, East Norwalk, West Norwalk, Rowayton, Silvermine and Wilton, and approximately 5,000 customers with electric in South Norwalk.

The Second Taxing District of the City of Norwalk is a municipal corporation, created in 1913, by a special act of the Connecticut State Legislature. The District is considered a corporate and politic body, and as such, has the ability and power to sue and be sued, acquire and sell real estate, possess a common seal, levy taxes, "together with all the rights, powers, franchises, privileges and immunities granted to the former City of South Norwalk ...".

The District is governed by a Board of seven (7) elected Commissioners who also serve as Water and Electric Commissioners. The Commission has the power and authority to handle the affairs of the District in much the same manner as selectmen of towns.

The District also maintains parks and other public spaces in the South Norwalk community.